1. INTRODUCTION

This Privacy and Cookie Policy (hereinafter, the “Privacy Policy”) provides detailed information on how Terra Moll Baleares, S.L. (hereinafter, “TERRAMOLL”) uses and protects your personal data when you browse our website www.terramoll.es (hereinafter, the “Website”), as well as your rights in this regard.

This Privacy Policy applies to the processing of personal data that you provide to us or that we obtain from you when you access and use the Website, whether to browse it, purchase our products or services, request information from us, contact us, submit an application, or make use of the features or services available on the Website.

TERRAMOLL respects your right to privacy and complies with current legislation regarding the protection of personal data, including Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights, its implementing regulations, and any other regulations that may amend, supplement, or replace it in the future, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”), applicable as of May 25, 2018, as well as any other regulations that may implement or supplement it in the future.

We recommend that you carefully review our Privacy Policy to ensure that you understand how your personal data will be used when you browse the Website.

2. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The data controller is the legal entity that determines the purposes and means of processing personal data. In other words, the data controller decides how and for what purposes personal data is processed.

For the purposes of this Privacy Policy, the data controller is Terra Moll Baleares, S.L., with registered office at Carretera de la Mola, km. 15.2, La Mola, El Pilar, Formentera, Balearic Islands (Spain), registered in the Ibiza Commercial Registry, Volume 169, Book 168, Folio 94, Page IB-7508, 1st entry; and with Tax ID B57315491.

3. WHO IS YOUR CONTACT AT TERRAMOLL FOR THE PROTECTION OF YOUR PERSONAL DATA?

If you have any questions or would like to receive more information about the processing or protection of your personal data, you can contact us through any of the following channels:

Data Controller: Terra Moll Baleares, S.L. Carretera de la Mola, km. 15.2, La Mola, El Pilar, Formentera, Balearic Islands (Spain) Email: info@terramoll.es

4. WHAT IS PERSONAL DATA?

Personal data is any information relating to an identified or identifiable natural person.

5. WHAT PERSONAL DATA DOES TERRAMOLL PROCESS?

For the purposes set forth in this Privacy Policy, TERRAMOLL collects and processes the following personal data:

• Identifying information: first name, last name, identification document (ID number or tax identification number, foreigner identification number, passport, or residence permit).
• Contact information: mailing address, email address, landline number, mobile phone number.
• Transactional data: information regarding purchases, orders, contracts, billing and payment, payment methods, bank details, and any data related to your transactions with us.
• Electronic data: IP address, domain through which you access the Website, browsing data, activity on the Website.

TERRAMOLL does not intentionally collect information from minors unless it has the express consent of their parents or legal guardians. You warrant that you are at least 14 years old. If you know or suspect that TERRAMOLL has personal data of minors, please contact us through any of the channels listed in Section 3 of this Privacy Policy and we will proceed to delete it.

6. COLLECTION AND OBTAINING OF PERSONAL DATA

TERRAMOLL collects and processes the personal data that you voluntarily provide to us through your interaction with our Website, specifically:

• when requesting information or quotes about our products and services;
• when subscribing to our Newsletter;
• when purchasing products or services from TERRAMOLL.

You are only required to provide the personal data necessary for TERRAMOLL to provide you with the services or make available the features of the Website that you have requested.

In the forms available on the Website, fields that must be completed will be marked with an asterisk (*). If you do not provide all the required data or if we receive any abnormal or incorrect response, we will not be able to process your request or provide the corresponding service or functionality.

You do not need to provide your personal data to browse the Website. However, when you visit our Website, TERRAMOLL collects the following information automatically and through cookies and other tracking technologies: IP address, the domain through which you access the Website, browsing data, and activity on the Website. For more information, please refer to Section 12 of this Privacy Policy, “USE OF COOKIES.”

7. HOW DO WE USE YOUR PERSONAL DATA? PURPOSES AND LEGAL BASES FOR PROCESSING

In general, the personal data you provide to us and that we collect is used to process your requests and transactions, to provide you with high-quality service, to inform you about opportunities we believe will be of interest to you, and to manage your account.
The specific purposes for which we process your personal data are detailed below:

• To provide you with the information you have requested, including quotes for products and services. The legal basis for processing is your consent.
• To send you our newsletter containing information, promotions, campaigns, and news about TERRAMOLL’s products and services. The legal basis for processing is your consent.
• To process your transactions and payment method, in compliance with our legal obligations. The legal basis is the performance of the contract and/or compliance with legal obligations.
• To communicate with you in connection with your transactions, including responding to your questions or informing you about products, deliveries, pickups, or security issues. The legal basis is the performance of the purchase contract or TERRAMOLL’s legitimate interest.
• To ensure the security of our website and the information it contains. The legal basis is TERRAMOLL’s legitimate interest in providing a secure environment.
• For the use of cookies, as detailed in Section 12. The legal basis is your consent.

When the basis for processing is consent, you may revoke it at any time by sending us an email to dpo@terramoll.es.

8. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

TERRAMOLL does not sell or rent your personal data to third parties. We only share it when necessary to fulfil one of the purposes described or in compliance with the law:

• Our service providers: companies that provide services to us under contract (web platform, order and shipping management, payment processing, email distribution, call center services, web positioning, marketing, and the organization of promotional campaigns).
• Legal obligations: when disclosure is authorized by law or necessary to comply with a legal obligation, including disclosure to competent authorities, judges, and courts.

9. WHAT MEASURES DO WE TAKE TO KEEP YOUR PERSONAL DATA SECURE?

TERRAMOLL implements appropriate technical and organizational measures in accordance with current regulations to protect your personal data against any misuse, destruction, loss, accidental or unlawful alteration, disclosure, or unauthorized access.
You agree to safeguard and use your username with due diligence. The use of the password is personal and non-transferable. If you become aware of or suspect that your password is being used by a third party, please let us know as soon as possible through any of the channels indicated in Section 3 of this Privacy Policy.

10. HOW LONG DO WE RETAIN YOUR DATA?

TERRAMOLL will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, unless you exercise your right to erasure or revoke your consent. Afterward, it will be deleted, unless the law requires or permits a longer retention period.

11. WHAT ARE YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA?

In accordance with applicable regulations, you have the following rights:

• Right to information: to be informed in a concise, transparent, and intelligible manner about the use of your data.
• Right of access: to request confirmation of whether we are processing your data and to obtain a copy of it.
• Right to rectification: to request the correction of inaccurate, outdated, or incomplete data.
• Right to erasure: to request the deletion of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: to request that we restrict the processing of your data in certain circumstances.
• Right to data portability: to receive your data in a structured, commonly used, and machine-readable format.
• Right to object: to object to the processing of your data, including profiling.
• Right to withdraw consent: at any time, when processing is based on consent.
• Right to lodge a complaint with the supervisory authority: at www.agpd.es.

You may exercise your rights by sending us an email to info@terramoll.es, attaching a document proving your identity.

12. USE OF COOKIES

Cookies allow us, among other things, to remember your preferences and recognize you on subsequent visits.

What is a cookie? A cookie is a file that is downloaded to a user’s device for the purpose of storing data that can be updated and retrieved by the entity responsible for its installation.

What types of cookies do we use? Depending on who manages them: first-party cookies and third-party cookies. Based on the length of time they remain active: session cookies and persistent cookies.

For what purposes can the Website’s cookies be used?

• Technical cookies: allow navigation and use of the site’s features.
• Personalization cookies: allow access to the service with predefined characteristics based on criteria from the user’s device.
• Analytics cookies: allow tracking and analysis of user behavior.
• Advertising cookies: allow management of advertising spaces.
• Behavioral advertising cookies: store information about user behavior to display personalized advertising.

Third-party cookies table:

How can I disable cookies? You can configure your browser to reject all cookies. Below are links to the main browsers: Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla Firefox.

13. CHANGES

TERRAMOLL may amend the Privacy Policy to reflect changes that may occur on the Website or in connection with the processing of your personal data. In such cases, TERRAMOLL will contact you through the usual communication channels and in a timely manner to notify you of the relevant changes and will provide you with the updated Privacy Policy.

Both the updated and previous versions of the Privacy Policy will always be available on the Website.